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  • What are Leeds Credit Union doing about Coronavirus?

    Tuesday, April 21, 2020

    Leeds Credit Union are taking a number of steps to protect the wellbeing of our colleagues and members in line with Government and Leeds Council advice.

    Leeds Credit Union have worked closely with Leeds Council and are pleased to announce an extension of the number of branches opening whilst ensuring the safety of our members and staff during the coronavirus pandemic.

    From immediate effect our branch opening times are:

    • City, Armley, Dewsbury Rd branches will be open on a Tues, Thu, Fri 9am-3pm
    • Merrion House on Tues,Thu, Fri 9am-4pm

    We understand this is a concerning time and we will continue to keep our members updated. If you need to speak to us please visit the contact us page

    We would urge members to do the following:

    • As an alternative to visiting the branch, manage your account online or on our new app- Full instructions for setting up the App can be viewed here . On both of these options you will be able to transfer funds to an external bank account
    • the phone staff will also be happy to talk through with you alternative options to visiting the branch such as signing up to the Engage card
    • Follow instructions to ensure safety guidelines are met
    • During this time we are unable to process deposited cheques- This is due to our clearing bank not accepting cheques during this time

    Our priority is to keep our business running as usual and protect the safety of our members and colleagues as much as possible for the benefit of our members and we remain alert to any impact on the Credit Union of what is a rapidly-changing situation.

    We will keep members up to date primarily through our website, text or email should we need to amend our service in line with government and council advice.

    Therefore please ensure you have provided us with up to date contact details.